Pure Vessel – Privacy Policy

At Pure Vessel, your privacy is just as important as the craftsmanship, quality, and elegance we bring to every piece of glassware. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described below.

🔐 Information We Collect

🧾 Personal Information

When you place an order or contact our support team, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details processed securely — Pure Vessel does not store full card information

🌐 Usage Data

Automatically collected while browsing:

• Pages visited and time spent

• Click behavior and navigation flow

• Device type, browser type, and IP address

🍪 Cookies & Tracking

We use cookies to:

• Enable essential website functionality

• Save your cart and preferences

• Improve your shopping experience

• Analyze website performance

You can disable cookies at any time through your browser settings.

💡 How We Use Your Data

We use your information to:

• Process and deliver your Pure Vessel orders

• Send order confirmations, shipping updates, and delivery notifications

• Improve our glassware collections and customer experience

• Enhance website performance and functionality

• Send promotional offers, product launches, and exclusive collections only with your consent

🔒 Data Security

Your data is protected using secure systems and encryption where applicable.

Payments are processed through PCI-compliant payment providers.

We never sell your personal information.

Data is only shared when necessary to fulfill your order or improve your shopping experience.

🤝 Sharing with Trusted Third Parties

We may share limited data with:

• Payment providers such as Stripe or PayPal

• Shipping and logistics partners

• Email service providers for order communications

• Review and feedback platforms if you choose to participate

All partners are required to follow strict privacy and data protection standards.

🧾 Your Rights

You have control over your personal information. You may:

• Request access to your data

• Update or correct your information

• Request deletion where legally permitted

• Unsubscribe from marketing communications at any time

• Manage cookies through your browser settings

📨 Communication Storage

Any messages sent through our website, contact forms, or email may be securely stored to:

• Provide customer support

• Maintain records of orders and customer requests

• Improve the quality of our services

All communications remain confidential.

🛠️ Policy Updates

We may update this Privacy Policy to reflect:

• Legal or regulatory changes

• Improvements to our services

• Technology or platform updates

The latest version will always be available on this page.

💬 Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us through our Contact Us page.